Shipping Policy
1. Shipping Options and Rates
-
Standard Shipping: Delivery within 5-7 business days. Shipping charges are calculated at checkout based on the order’s weight and destination.
-
Expedited Shipping: Delivery within 2-3 business days. Additional charges apply, which are displayed during checkout.
-
International Shipping: Currently, we do not offer international shipping.
2. Order Processing Time
All orders are processed within 1-2 business days. Orders placed after 12 PM IST or on weekends and holidays will be processed on the next business day.
3. Shipping Confirmation and Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number. You can track your order through our website or the carrier’s portal.
4. Shipping Restrictions
We currently ship within India only. Certain remote locations may have longer delivery times or may not be serviceable. If your area is not serviceable, we will notify you promptly.
5. Shipping Delays
While we strive to ensure timely deliveries, unforeseen circumstances such as natural disasters, strikes, or pandemics may cause delays. We will keep you informed in such events.
6. Damages and Issues
Please inspect your order upon reception. If you receive a damaged or incorrect item, contact us immediately at theindiancloset2025@gmail.com with your order number and a photo of the item. We will address the issue promptly.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
8. Contact Information
For any shipping-related inquiries, contact us at:
-
Email:info@theindiancloset.com
-
Phone:+91 97960 18765
By placing an order with The Indian Closet, you agree to the terms outlined in this shipping policy.